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Nursing home · Medway

Heatherdale Healthcare Limited

204 Hempstead Road, Hempstead, Gillingham, ME7 3QG

Good SafeEffectiveCaringResponsiveWell-led Rated 5 years ago
01634260075

Heatherdale Healthcare Limited is a nursing home in Gillingham, run by Heatherdale Healthcare Limited (part of RCB Healthcare). It has 43 registered beds and supports older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment.

CQC rated it Good overall in July 2021, and Good in all five key questions. Across Medway, 68% of the 60 rated care homes are Good or Outstanding. The rating is 5 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 10 July 2021 Rated 5 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 10 July 2021, 5 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Medway

Heatherdale Healthcare Limited is in the Good tier, alongside 32 other homes in Medway. Of the 60 rated care homes here, 68% are Good or Outstanding (England: 83%).

  • Good, with Outstanding areas 1 (2%)
  • Good 33 (51%)
  • Good, with an area to improve 7 (11%)
  • Requires improvement 17 (26%)
  • Inadequate 2 (3%)
  • Not yet rated 5 (8%)

Half of Medway's ratings are more than 4.6 years old. How tiers work

See all 65 care homes in Medway →

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