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Nursing home · Norfolk

Heron Lodge

163 Norwich Road, Wroxham, Norwich, NR12 8RZ

Good SafeEffectiveCaringResponsiveWell-led Rated 8 years ago
01603782194 Website ↗

Heron Lodge is a nursing home in Norwich, run by Kingsley Care Homes Limited (part of Kingsley Healthcare). It has 30 registered beds and supports older people, people living with dementia, younger adults and people with a physical disability.

CQC rated it Good overall in February 2018, and Good in all five key questions. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good
Published 21 February 2018 Rated 8 years ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 21 February 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Heron Lodge is in the Good tier, alongside 119 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Kingsley Care Homes Limited runs 8 care homes registered with CQC: 6 Good, 2 Requires improvement.

  • Allonsfield House
    Woodbridge, Suffolk · IP13 0PX · Nursing home · 53 beds
    Good SECRW Rated 1 year ago
  • Branksome Heights
    Bournemouth, Bournemouth, Christchurch and Poole · BH4 9LA · Nursing home · 47 beds
    Good SECRW Rated 1 year ago
  • Kirkley Manor
    Lowestoft, Suffolk · NR33 0LQ · Nursing home · 71 beds
    Good SECRW Rated 7 years ago
  • Wisteria House
    Ipswich, Suffolk · IP3 9QB · Residential care home · 7 beds
    Good SECRW Rated 6 years ago
  • Four Oaks Care Home
    Manchester, Trafford · M31 4ND · Nursing home · 62 beds
    Good SECRW Rated 8 years ago
  • Downham Grange
    Downham Market, Norfolk · PE38 9PA · Nursing home · 62 beds
    Requires improvement SECRW Rated 1 year ago

All 8 homes run by Kingsley Care Homes Limited →

Care homes nearby

  • Keys Hill Park
    Norwich, Norfolk · NR12 8SB · Residential care home · 36 beds0.2 km
    Requires improvement SECRW Rated 7 months ago
  • Overbury House Nursing and Residential Home
    Norwich, Norfolk · NR12 8TH · Nursing home · 61 beds0.6 km
    Requires improvement SECRW Rated 7 years ago
  • The Gables
    Norwich, Norfolk · NR12 8UG · Residential care home · 3 beds1.1 km
    Good SECRW Rated 7 years ago
  • HoneySuckle Lodge
    Norwich, Norfolk · NR13 6EZ · Residential care home · 6 beds1.8 km
    Good SECRW Rated 4 years ago
  • Emerald House
    Norwich, Norfolk · NR13 6NH · Residential care home · 6 beds2.6 km
    Not yet rated SECRW
  • Foxhill
    Norwich, Norfolk · NR13 6RR · Residential care home · 4 beds3.0 km
    Good SECRW Rated 7 years ago

More care homes near NR12 8RZ →