Residential care home · Norfolk

Keys Hill Park

Park Road, Wroxham, Norwich, NR12 8SB

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 7 months ago
01603784203 Website ↗

Keys Hill Park is a residential care home in Norwich, run by Keys Hill Park Limited (part of Lifeways Community Care). CQC registers it for 36 places and supports older people, younger adults, people with a learning disability or autism and people with mental health needs.

CQC rated it Requires improvement overall in January 2026, and Requires improvement in all five key questions. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding.

CQC rating

Requires improvement
Published 22 January 2026 Rated 7 months ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Norfolk

Keys Hill Park is in the Requires improvement tier, alongside 91 other homes in Norfolk. Of the 295 rated care homes here, 65% are Good or Outstanding (England: 83%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 120 (39%)
  • Good, with an area to improve 43 (14%)
  • Requires improvement 92 (30%)
  • Inadequate 10 (3%)
  • Not yet rated 16 (5%)

Half of Norfolk's ratings are more than 6.4 years old. How tiers work

See all 311 care homes in Norfolk →

The provider's other homes

Keys Hill Park Limited runs 2 care homes registered with CQC: 1 Good, 1 Requires improvement.

  • The Gables
    Norwich, Norfolk · NR12 8UG · Residential care home · 3 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

All 2 homes run by Keys Hill Park Limited →

Care homes nearby

  • Heron Lodge
    Norwich, Norfolk · NR12 8RZ · Nursing home · 30 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Overbury House Nursing and Residential Home
    Norwich, Norfolk · NR12 8TH · Nursing home · 61 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • The Gables
    Norwich, Norfolk · NR12 8UG · Residential care home · 3 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • HoneySuckle Lodge
    Norwich, Norfolk · NR13 6EZ · Residential care home · 6 beds1.6 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 4 years ago
  • Emerald House
    Norwich, Norfolk · NR13 6NH · Residential care home · 6 beds2.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Foxhill
    Norwich, Norfolk · NR13 6RR · Residential care home · 4 beds2.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near NR12 8SB →