Hillcrest is a residential care home in Norwich, run by 365 Care Homes Limited. It is registered for up to 52 residents and supports older people, people living with dementia and younger adults.
CQC rated it Good overall in December 2021. It was rated Requires improvement for safe. This rating was carried over from the home's previous registration, usually after a change of owner. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding.
CQC rating
Good
Published 22 December 2021
Rated 4 years ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Rating inherited from this home's previous registration (for example after a change of provider).
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Hillcrest is in the Good, with an area to improve tier, alongside 42 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
The provider's other homes
365 Care Homes Limited runs 6 care homes registered with CQC: 1 Outstanding, 4 Good, 1 Requires improvement.
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Ealing House Residential Care Home
Great Yarmouth, Norfolk · NR29 4QZ · Residential care home · 17 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Good
Rated 6 years ago
-
Clitheroe Care Home
Clitheroe, Lancashire · BB7 1BQ · Residential care home · 28 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 10 months ago
-
Laburnum Lodge
Ely, Cambridgeshire · CB6 1LX · Residential care home · 22 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 5 years ago
-
Kensington Residential Care
Immingham, North East Lincolnshire · DN40 1PU · Residential care home · 35 beds
Good
S: GoodE: GoodC: Requires improvementR: GoodW: Good
Rated 3 years ago
-
Delph House
Wisbech, Norfolk · PE14 9RQ · Residential care home · 22 beds
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 2 years ago
All 6 homes run by 365 Care Homes Limited →
Care homes nearby
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Ellacombe
Norwich, Norfolk · NR1 4BP · Residential care home · 45 beds0.3 km
Requires improvement
S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement
Rated 2 years ago
-
Harvey Lane
Norwich, Norfolk · NR7 0BG · Residential care home · 8 beds0.8 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 1 month ago
-
Corton House
Norwich, Norfolk · NR1 3AP · Residential care home · 44 beds1.2 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 5 years ago
-
Thomas Tawell House
Norwich, Norfolk · NR3 1JH · Residential care home · 37 beds1.8 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 5 years ago
-
Highwater House
Norwich, Norfolk · NR2 4SZ · Residential care home · 22 beds1.9 km
★Outstanding
S: GoodE: GoodC: OutstandingR: GoodW: Outstanding
Rated 7 years ago
-
Bishop Herbert House
Norwich, Norfolk · NR2 2SG · Residential care home · 14 beds2.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
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