Residential care home · Westminster

Norton House

10 Arneway Street, London, SW1P 2BG

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 4 months ago
02079767681 Website ↗

Norton House is a residential care home in London, run by Anchor Hanover Group. CQC registers it for 40 places and supports older people, people living with dementia and younger adults.

CQC rated it Good overall in May 2026, and Good in all five key questions. Across Westminster, 100% of the 6 rated care homes are Good or Outstanding.

CQC rating

Good
Published 20 May 2026 Rated 4 months ago
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Read the full inspection report on cqc.org.uk ↗

How it compares in Westminster

Norton House is in the Good tier, alongside 4 other homes in Westminster. Of the 6 rated care homes here, 100% are Good or Outstanding (England: 83%).

  • Good 5 (62%)
  • Good, with an area to improve 1 (12%)
  • Not yet rated 2 (25%)

Half of Westminster's ratings are more than 1.9 years old. How tiers work

See all 8 care homes in Westminster →

The provider's other homes

Anchor Hanover Group runs 121 care homes registered with CQC: 3 Outstanding, 98 Good, 18 Requires improvement, 2 Not yet rated.

  • Beech Hall
    Leeds · LS12 3UE · Residential care home · 64 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago
  • St Anne's - Saltash
    Saltash, Cornwall · PL12 6DJ · Residential care home · 33 beds
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago
  • West Hall
    West Byfleet, Surrey · KT14 6EY · Residential care home · 117 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Ashcroft
    Bradford · BD2 3EF · Residential care home · 66 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 8 years ago
  • Sandstones
    Wirral · CH45 7QF · Residential care home · 35 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 7 years ago
  • St Marys
    Ipswich, Suffolk · IP9 2PS · Residential care home · 60 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 months ago

All 121 homes run by Anchor Hanover Group →

Care homes nearby

  • Garside House Nursing Home
    London, Westminster · SW1P 4AH · Nursing home · 40 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Loveday Belgravia
    London, Westminster · SW1W 8QF · Nursing home · 44 beds1.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Little Sisters of the Poor - St Peters Residence
    London, Lambeth · SW8 1QH · Nursing home · 56 beds1.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 months ago
  • Orient St Adult Respite Unit
    London, Southwark · SE11 4SR · Residential care home · 5 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Gaywood Street
    London, Southwark · SE1 6HG · Residential care home · 5 beds2.0 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Margaret Thatcher Infirmary
    London, Kensington and Chelsea · SW3 4SR · Nursing home · 68 beds2.0 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 2 years ago

More care homes near SW1P 2BG →