Residential care home · Medway

Welcome House - Nickleby Lodge

32 The Close, Rochester, ME1 1SD

Requires improvement Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 5 months ago
01634843372 Website ↗

Welcome House - Nickleby Lodge is a residential care home in Rochester in Medway, run by Toqeer Aslam. CQC registers it for 10 places and supports people with mental health needs.

Its latest CQC rating, published March 2026, is Requires improvement overall. It was rated Inadequate for safe. For comparison, 68% of care homes in Medway are rated Good or Outstanding.

CQC rating

Requires improvement
Published 30 March 2026 Rated 5 months ago
  • SafeAre people protected from abuse and avoidable harm?Inadequate
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Medway

Welcome House - Nickleby Lodge is in the Requires improvement tier, alongside 16 other homes in Medway. Of the 60 rated care homes here, 68% are Good or Outstanding (England: 83%).

  • Good, with Outstanding areas 1 (2%)
  • Good 33 (51%)
  • Good, with an area to improve 7 (11%)
  • Requires improvement 17 (26%)
  • Inadequate 2 (3%)
  • Not yet rated 5 (8%)

Half of Medway's ratings are more than 4.6 years old. How tiers work

See all 65 care homes in Medway →

The provider's other homes

Toqeer Aslam runs 5 care homes registered with CQC: 2 Good, 1 Requires improvement, 2 Inadequate.

  • Welcome House - Gillingham Homes
    Gillingham, Medway · ME7 5LW · Residential care home · 9 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Welcome House - Ruby Lodge
    Gravesend, Kent · DA11 0HZ · Residential care home · 17 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Welcome House - Leeza Court
    Gillingham, Medway · ME8 7RG · Residential care home · 16 beds
    Inadequate S: InadequateE: InadequateC: Requires improvementR: InadequateW: Inadequate Rated 10 months ago
  • Welcome House - The Chestnuts
    Rochester, Medway · ME1 1RX · Residential care home · 15 beds
    Inadequate S: InadequateE: Requires improvementC: InadequateR: Requires improvementW: Inadequate Rated 11 months ago

All 5 homes run by Toqeer Aslam →

Care homes nearby

  • Welcome House - The Chestnuts
    Rochester, Medway · ME1 1RX · Residential care home · 15 beds0.1 km
    Inadequate S: InadequateE: Requires improvementC: InadequateR: Requires improvementW: Inadequate Rated 11 months ago
  • Watts Healthcare Ltd
    Rochester, Medway · ME1 3BU · Residential care home · 32 beds0.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Rochester House
    Rochester, Medway · ME1 3BU · Residential care home · 10 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Sinon House Therapeutic Unit
    Rochester, Medway · ME1 1XN · Residential care home · 4 beds0.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • St Williams
    Rochester, Medway · ME1 2PG · Residential care home · 2 beds1.6 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Rochester Care Home
    Rochester, Medway · ME1 2QT · Residential care home · 64 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near ME1 1SD →