Welcome House - The Chestnuts is a residential care home in Rochester, run by Toqeer Aslam. CQC registers it for 15 places and supports people with mental health needs.
CQC rated it Inadequate overall in September 2025. It was rated Requires improvement for effective and responsive. Across Medway, 68% of the 60 rated care homes are Good or Outstanding.
CQC rating
Inadequate
Published 25 September 2025
Rated 11 months ago
- SafeAre people protected from abuse and avoidable harm?Inadequate
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Inadequate
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
Read the full inspection report on cqc.org.uk ↗
How it compares in Medway
Welcome House - The Chestnuts is in the Inadequate tier, alongside 1 other home in Medway.
Of the 60 rated care homes here, 68% are Good or Outstanding
(England: 83%).
- Good, with Outstanding areas 1 (2%)
- Good 33 (51%)
- Good, with an area to improve 7 (11%)
- Requires improvement 17 (26%)
- Inadequate 2 (3%)
- Not yet rated 5 (8%)
Half of Medway's ratings are more than 4.6 years old. How tiers work
See all 65 care homes in Medway →
The provider's other homes
Toqeer Aslam runs 5 care homes registered with CQC: 2 Good, 1 Requires improvement, 2 Inadequate.
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Welcome House - Gillingham Homes
Gillingham, Medway · ME7 5LW · Residential care home · 9 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
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Welcome House - Ruby Lodge
Gravesend, Kent · DA11 0HZ · Residential care home · 17 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
-
Welcome House - Nickleby Lodge
Rochester, Medway · ME1 1SD · Residential care home · 10 beds
Requires improvement
S: InadequateE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement
Rated 5 months ago
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Welcome House - Leeza Court
Gillingham, Medway · ME8 7RG · Residential care home · 16 beds
Inadequate
S: InadequateE: InadequateC: Requires improvementR: InadequateW: Inadequate
Rated 10 months ago
All 5 homes run by Toqeer Aslam →
Care homes nearby
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Welcome House - Nickleby Lodge
Rochester, Medway · ME1 1SD · Residential care home · 10 beds0.1 km
Requires improvement
S: InadequateE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement
Rated 5 months ago
-
Watts Healthcare Ltd
Rochester, Medway · ME1 3BU · Residential care home · 32 beds0.4 km
Good
S: Requires improvementE: GoodC: GoodR: GoodW: Good
Rated 5 years ago
-
Rochester House
Rochester, Medway · ME1 3BU · Residential care home · 10 beds0.4 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 4 years ago
-
Sinon House Therapeutic Unit
Rochester, Medway · ME1 1XN · Residential care home · 4 beds0.4 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 4 years ago
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St Williams
Rochester, Medway · ME1 2PG · Residential care home · 2 beds1.7 km
Not yet rated
S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
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Rochester Care Home
Rochester, Medway · ME1 2QT · Residential care home · 64 beds1.7 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
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