The Mill House is a nursing home in Norwich, run by Runwood Homes Limited. CQC registers it for 45 places and supports older people, people living with dementia and younger adults.
CQC rated it Requires improvement overall in July 2025. It was rated Good for caring. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding.
CQC rating
Requires improvement
Published 11 July 2025
Rated 1 year ago
- SafeAre people protected from abuse and avoidable harm?Requires improvement
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Requires improvement
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
The Mill House is in the Requires improvement tier, alongside 91 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
The provider's other homes
Runwood Homes Limited runs 57 care homes registered with CQC: 1 Outstanding, 47 Good, 9 Requires improvement.
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Low Furlong
Shipston On Stour, Warwickshire · CV36 4DY · Residential care home · 68 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 3 years ago
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Bramwell
Nottingham, Nottinghamshire · NG9 3ST · Residential care home · 93 beds
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 5 months ago
-
Caldwell Grange
Nuneaton, Warwickshire · CV11 4QJ · Residential care home · 103 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Outstanding
Rated 7 years ago
-
Orchard Blythe
Birmingham, Warwickshire · B46 3LL · Residential care home · 50 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Outstanding
Rated 7 years ago
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Alexandra House - Harlow
Harlow, Essex · CM20 1BU · Nursing home · 106 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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Ashwood - Ware
Ware, Hertfordshire · SG12 7BU · Residential care home · 64 beds
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
All 57 homes run by Runwood Homes Limited →
Care homes nearby
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Willowdene
Norwich, Norfolk · NR12 8EL · Residential care home · 1 beds3.9 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Heron Lodge
Norwich, Norfolk · NR12 8RZ · Nursing home · 30 beds4.0 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 8 years ago
-
Overbury House Nursing and Residential Home
Norwich, Norfolk · NR12 8TH · Nursing home · 61 beds4.0 km
Requires improvement
S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement
Rated 7 years ago
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Keys Hill Park
Norwich, Norfolk · NR12 8SB · Residential care home · 36 beds4.1 km
Requires improvement
S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement
Rated 7 months ago
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The Gables
Norwich, Norfolk · NR12 8UG · Residential care home · 3 beds4.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Ashwood House - Norwich
Norwich, Norfolk · NR10 5HB · Residential care home · 7 beds4.5 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 3 years ago
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